Epiq Scripts values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications. By accessing or using our website and services, you agree to the terms of this Privacy Policy. 

We collect the following types of information to provide our services effectively: 

• Name, address, phone number, and email address. 
• Payment information for processing transactions. 
• Prescription details provided by third-party e-commerce platforms or healthcare providers. 

• Browser type, IP address, device information, and usage data collected via cookies or similar technologies. 

We do not collect information directly from patients. Instead, patient information is securely shared with us by third-party e-commerce platforms and healthcare networks, such as the SureScripts Network and pharmacy management systems like BestRx, to facilitate the delivery of prescriptions. 

2. How We Use Your Information 

We use your information to: 

• Process and deliver prescription orders.
• Send transactional updates, such as shipping notifications.  
• Respond to inquiries and provide customer support. 
• Improve our website and services through usage analytics. 
• Comply with legal and regulatory requirements. 

3. Sharing Your Information 

Epiq Scripts does not sell or share your personal information with third parties for marketing purposes. We may share your information with: 

• Shipping carriers for order delivery. 
• Payment processors for transaction completion. 
• Healthcare providers and networks as required for prescription fulfillment. 
• Legal or regulatory authorities, if required by law. 

All data is shared securely and only to the extent necessary to perform our services. 

4. Your Privacy Rights 

Depending on your location, you may have the following rights regarding your personal information: 

• Access and Portability: Request a copy of your data. 
• Correction: Request corrections to inaccurate or incomplete information. 
• Deletion: Request the deletion of your data, subject to legal requirements. 
• Opt-Out: Opt-out of SMS notifications or email communications by following the opt-out instructions provided in the message. 

To exercise your rights, please contact us at [email protected]. 

5. How We Protect Your Information 

We implement robust security measures to protect your data, including: 

• Data encryption during transmission and storage. 
• Secure access controls to prevent unauthorized access.
• Regular monitoring and updates to maintain a secure infrastructure.  

Despite our efforts, no online service can guarantee absolute security. We encourage you to take precautions to protect your information. 

6. Use of Cookies and Tracking Technologies 

Our website uses cookies and similar technologies to improve user experience and gather analytics. Cookies help us: 

• Understand website usage patterns. 
• Save user preferences for future visits. 
• Provide tailored content and features. 

You can control or disable cookies through your browser settings. Please note that disabling cookies may impact your website experience. 

7. Children’s Privacy 

Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to delete it. 

8. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information. 

9. Updates to This Privacy Policy 

Epiq Scripts reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes your acceptance of the updated Privacy Policy. 

10. Contact Us 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: 
Phone: (833) 654-3553
Email: [email protected]
Address: 465 W President George Bush Hwy, 240, Richardson, Texas 75080, US